About the Company

RideShare Rental helps able drivers find quality vehicles and work for Uber or Lyft. It operates in Los Angeles, Las Vegas, San Francisco, Dallas, Oakland, New Jersey, and Chicago.

The firm also arranges for insurance and handles all the paper works with Uber and Lyft. This hassle-free process helps hundreds of individuals land work and earn in a matter of days.

There is no long-term contract, and a driver can upgrade to better cars and attract more customers. Drivers, however, can keep the car for as long as they want by renewing contracts by day, week, or month. RideShare Rental also gets the scheduled maintenance done and protects owners' interests.

The Challenges We Faced

RideSharing Rental wanted a mobile app easily usable by both drivers and owners. Its existing app offered only a scaled-down version of their website. It was inefficient to tap into the large customer pool locked in apps. They initially wanted separate apps for the parties -- drivers and owners.

As for functionalities, the company gave us a Spartan briefing. They wanted a fast-navigable interface facilitating four core functionalities: 

• 1) Drivers register with the company and upload documents 
• 2) Owners upload details of the vehicle they want to rent out
• 3) Drivers select the vehicle from listings and send requests
• 4) Owners approve or reject the request within 24 hours 

The Strategy We Used

Instead of developing separate apps, we decided to use a single app. We let drivers and owners either:

A) Create an account within the app or

B) Login with social media accounts 

(i) Selection and request

We decluttered the selection with a list of cars closest to the driver. Each item displayed a detailed description, high-definition photos, and authorization (Uber or Lyft). We enabled the driver to shortlist up to five cars and send requests to all of them with one tap.

(ii) Approval and contact

The owner gets a push notification every time a request is made. They can choose to approve or reject the request from the notification screen itself. If the owner approves the request, the app will open and take the owner to a chat with the driver. 

(For safety, we created an additional step for new drivers/owners. Here, they have to upload the required documents. They can proceed only after a background check.) 

The Result

We developed both Android and iOS versions of the app to maximize its reach. With simple steps and built-in safety, it proved to be a success in all the major cities. It helped the company increase its presence in its existing markets and expand to newer ones.

The rating system in the app helped both parties strike the best deal. Nonetheless, a support system was placed within three taps away.

We also provide regular updates for the app, adding more functionalities. Some are general and some location-specific. Now, RideShare Rental is mulling tying up directly with Uber and Lyft to attract more users.

About the Company

Just MiniCab is one of the fastest-growing taxi services in Pakistan. It offers a simple way for passengers to get a ride at great prices. The company boasts a fleet of trained and verified drivers as well as a top customer service team.

The app is easy to use and comes bundled with loads of features. Users can book rides, track journeys, share rides, and enjoy rewards earned by regular usage. You can easily add payment methods such as credit and debit cards. Booking a trip on the spot or for later is a seamless experience. Just Minicab is quickly gaining an excellent reputation for its services and professionalism.

The Challenge We faced

The company had a singular vision when they approached us. They wanted a mobile app that was fast, efficient, and user-friendly. The demand in the market was growing as more people started using mobile apps for taxi bookings. Our task was to build an app that could scale based on user growth. We also faced the challenge of creating a great design that would entice people to use the app more. Seamless onboarding was the key.

To succeed, we had to understand our client's roadmap, user base, and competitors. We had to gather data and research the ideal feature set that would make our app stand out. We were also faced with making the app easy to use for new drivers and other logistics vendors. We aimed to create an app that was stable and easy to use.

The Strategy We Used

We built our approach to tackling the challenges by focusing on function and form. We wanted to deliver a great-looking UI along with a powerful backend that could handle large user volumes. Here are a few highlights of our strategy:

• Instant OTP generation for new user registration
• Optimized the app for fast loading and high-volume handling
• Implemented accurate fare generation and SMS notifications
• Google maps view integration. It helps users know how long a ride will take and the location of the nearest driver.
• Simple forms and a step-by-step process to onboard new drivers to the app.
• Secure payment integration. Customers can choose multiple payment modes.
• Rating and review system for drivers
• Real-time and accurate tracking of driver location
• Attractive and intuitive icons to navigate the app
• Option to share a taxi and split the fare among passengers.
• Provided option to select multiple halt points along a route.

The Result

The app's success was proven when the client cut down the time to hit the market by several weeks. Drivers with limited knowledge of apps were able to onboard quickly. The app grew popular just a few months after launch due to its ease of use and stability. Customers loved the design and the security for online payments.

We worked closely with the client to understand daily volumes and any bugs in the app. Our development and QA team worked to iron out all the initial app issues within a few days of the app launch.

We are happy that our app is one of the fastest-growing radio taxi apps in Pakistan.